Enigma Horsehair Jewellery
‎‎‎‏‏‎ ‎ENIGMA HORSEHAIR JEWELLERY
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Policies

Policies

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DELIVERY

Items are posted priority shipment with the Portuguese postal service CTT.

  • UK and Europe shipments generally arrive within 6 to 7 days.

  • US and Australia shipments usually arrive within 14 days.

I cannot be held responsible for any customs fees your country may apply or any delays in shipping due to customs or the postal service as obviously this is outside of my control. All items are boxed in a presentation case which is included in the shipping price.

REFUND POLICY

Please check items on arrival. If there is a problem please contact me immediately.
Most problems can be resolved through communication. Defective products may be returned for free replacement, repair or full refund within 28 days from the date of shipment. Free repair is available for the first 60 days from receipt of shipment, the purchaser is responsible for postage charges after the first 28 days.